Introduction
Mitamins aims to be the leader in targeted supplements. To earn your confidence in our service, we respect the privacy rights of our customers. For that reason, we will never sell, trade, or rent your personal information.
This privacy policy covers:
- Our contact information
- What information Mitamins gathers and tracks
- How Mitamins uses the information it gathers and tracks
- Our policy about sharing your information
- Ways you can exercise your privacy choices and out of communications
- Ways you can update, correct, or delete your personal information
- Protection and security of information held by Mitamins
- How cookies are used
- How this privacy policy can be changed
Mitamins.com may at times contain, or be framed by other sites in such a manner that there is access to, or links to other sites. We are not responsible for the privacy practices of such other sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of each and every site that collects personally information. This Privacy Policy applies only to information on our website.
Contact Information
Privacy and security are important to us all. We pursue a full-disclosure approach to care responsibly for the information you have entrusted with us. We welcome your feedback and thoughts on privacy and confidentiality. We depend on information-sharing as our principal means to best serve you. This is why we are passionate about building trust with you. We will continually monitor customer feedback and seek to improve our services to meet your needs. If you wish to provide comments, or if you have any questions, concerns, or notices for Mitamins, please contact us.
Post:
1394 Borregas Avenue,
Sunnyvale
CA, 94089
Information Mitamins Gathers and Tracks
We ask you about your profile, health history, and medical conditions so that we can help you formulate your supplements. E-mail and postal addresses, telephone numbers and other personal data like your credit card are known to Mitamins only when voluntarily submitted or posted to us for supplement orders on our website. We will never store any individual's personal information in our database without their express desire or directed actions within our web site.
Mitamins has no intention of gathering information about or providing service to children under thirteen (13) years of age. Individuals under eighteen (18) years should consult with their parents or guardian about the use of this site for their health benefit.
How Mitamins Uses Your Information
We use your e-mail address for communicating order and shipment confirmations as well as extending online promotions and newsletters to you. These promotions and newsletters are exclusively from Mitamins. We use your postal address for mailing supplements to you.
Policy About Sharing Your Information
We are committed to being a leader in privacy and security. We will NOT sell, trade or rent your personal information with any third party, other than what is described below.
In some cases, we use partners to help us provide our services to you. Examples include credit card authorization, administration of our affiliate program, and database management. In these instances, our partners are fully informed of and contractually bound to abide by this Privacy Policy. These partners are serving only as service providers for Mitamins and are restricted by contract in what personal information they can access and what they can do with it.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law or law enforcement, or in the good-faith belief that such action is necessary in order to cooperate with an investigation by law enforcement or to meet the requirements imposed by law, a subpoena, or a search warrant.
Exercising Privacy Choices and Opting Out
If at any time, you decide you do not want to receive communications of orders, shipment confirmations, online promotions, and newsletters from us, you can tell us by modifying your preferences on the My Account feature of our web site. You can also contact us.
Updating, Correcting, or Deleting Information
Once you have submitted your information to us, you may want to review, modify or delete it. You may do this by accessing My Account within Mitamins.com or please feel free to contact us.
Information Security Protections
When you submit personal and financial information to us, we use Secure Sockets Layer Technology (SSL) to encrypt it. Encryption provides robust security to protect your information as it passes over the Internet to our server. We use care to protect this information against unauthorized access and modification once it is stored in our database. Access to this information is provided only to those individuals with a legitimate business need to access that information. These individuals are also fully informed of and abide by this Privacy Policy.
The use of SSL provides a reasonably secure pathway between your computer and ours. Although Mitamins will use reasonable efforts to safeguard the confidentiality of your personal information as it passes over the Internet to our computers, please be aware that transmissions made by means of the Internet cannot be made absolutely secure.
Use of Cookies
Cookies are small pieces of information passed by a web server to your browser. Personal information is not stored in cookies. We use cookies to remember non-personal technical information, including your IP address. In turn, this information is tied to your username so that we may offer many features that make your experience easier, such as providing an easier login at Mitamins.com. As always with Mitamins.com, you are in control. You can modify your use of cookies through your browser settings at any time. However, while most of our website's features will still be available to you, it is possible that your experience will differ from those individuals using cookies.
Registration
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give us an email address. We use this information to send you a confirmation of your registration and to contact you about the services on our site in which you have expressed interest.
You have the option to receive different emails from us such as special offers from Mitamins, reminders that we are about to ship a new supply, newsletters on health subjects requested by Mitamins users and tips on using the site. You may choose to opt out of any of these categories at any time by logging in, going to your My Account space and checking the relevant box at User Info.
Mitamins is the sole owner of the information collected on www.mitamins.com. Mitamins collects personally identifiable information from our users at several different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Emailing Your Multivitamin Formula to Others
If you choose to use our review service to send your formula to a contact of your choice, we will ask you for your contact's email address. An email will be sent to the address you specify with a link to www.mitamins.com to review the formula you have created. Mitamins does not store the email address that you provide for this process.
Bulletin Boards
If you use the bulletin board on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. If Mitamins decides that information posted on public areas of the site are offensive or against Mitamins policy we reserve the right to delete any information and to terminate an account without further notice.
Changes to This Privacy Policy
This privacy policy was last reviewed and approved on 10th January 2006.
If we decide to change our Privacy Policy, we will post those changes at locations on our web site that we deem appropriate so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the Privacy Policy under which the information was collected.
If, however, we want to use your personal information in a manner different from that stated at the time of collection, we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/or deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying our users of the change. In some cases where we post a notice, we will also e-mail users who have not opted out of receiving communications from us, notifying them of the changes in our Privacy Policy.
TRUSTe Privacy Program
Mitamins Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.mitamins.com because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact us using this link: contact us. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe using this link: TRUSTe. TRUSTe will then serve as a liaison with us to resolve your concerns.
